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Frequently asked questions
What is Grover?
How can I contact Grover's customer service?
How does renting work?
Are all products new?
How long can I rent a product for?
How can I buy the product?
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Which payment methods can I choose from?
When will I pay the first month's rent?
Can I change my payment method during the rental period?
How can I cancel my subscription?
What locations do you ship to?
When will my product arrive?
Who pays the shipping costs?
Should I keep the original delivery box?
How do I return a product?
Who pays the return shipping costs?
Where can I find the return label?
How do I know that my parcel was returned?
What happens if the product gets damaged?
What happens if the product gets lost or stolen?
Can I travel with my product?