I ordered my device via Media Markt. Can I return it at my local store?
Currently, orders made via our partner Media Markt can not be returned at a local Media Markt store.
Please use the return option in your dashboard to send the device back to us with DHL.
If you want to rent a product with Grover, you can do it at one of our Media Markt Partner stores in Berlin and Potsdam. Participating stores are Alexa Einkaufszentrum, Neukölln Arcaden, Spandau, Biesdorf and Stern-Center in Potsdam.